Terms of use

01Acceptable use

You may only dial leads you are authorized to contact. You must maintain accurate consent records and comply with telemarketing and privacy law in every jurisdiction you call.

02Service status

The product is evolving. Features may change; SLAs apply only when contracted. Demo workspaces may contain synthetic data.

03Liability

To the fullest extent permitted by law, MinuteOne is not liable for indirect damages arising from website use. Calling outcomes depend on configuration, carriers, and lead quality.

04Billing, cancellation, and refunds

• Paid plans renew monthly unless cancelled via the Stripe billing portal in-app.
• Setup/pilot fees are for launch work and are non-refundable once kickoff begins.
• Unused included outbound calls do not roll over unless stated on an order form.
• For disputed charges, contact support within 14 days; we may issue goodwill credits at our discretion. See Pricing for plan details.

05Contact

Questions about these terms: use the contact form on this site or the in-app help chat when signed in.